Zoom - Video Communications

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Zoom Video Communications, Inc. is an American technology company that provides video conferencing and online communication services. It was founded in 2011 by Eric Yuan, a former lead engineer at Cisco WebEx. The company's headquarters are located in San Jose, California. Zoom's flagship product, Zoom Meetings, is a video conferencing platform that allows users to virtually meet through audio, video, or both, along with the option to share screens, conduct webinars, and chat in real time. It gained widespread recognition for its simplicity, user-friendly interface, and reliability, quickly becoming a popular tool for remote work, education, and personal communication.

Zoom operates on a freemium model, offering a free tier that allows up to 100 participants and unlimited one-on-one meetings, with time limits on group meetings. The company also offers paid subscription plans that include more advanced features such as increased participant capacity, cloud storage, and additional administrative controls. Zoom’s software is available on multiple platforms, including Windows, macOS, iOS, and Android, making it accessible across a wide range of devices.

The service experienced a massive surge in user growth during the COVID-19 pandemic in 2020, as organizations, educational institutions, and individuals turned to virtual communication solutions to maintain continuity during lockdowns and social distancing measures. During this period, Zoom expanded its infrastructure and introduced new features to meet the rising demand, such as enhanced security measures after facing criticism over "Zoombombing" and other privacy concerns.

Zoom offers additional products, including Zoom Phone, a cloud-based phone system, and Zoom Rooms, which provides video conferencing hardware for physical conference rooms. The company has also launched Zoom Events, a platform designed for hosting large virtual events, and Zoom Apps, which integrate third-party software into Zoom’s interface. Zoom Video Communications went public on the Nasdaq stock exchange in April 2019 under the ticker symbol "ZM."